These NINE FEATURES solve CRITICAL pain points
1. Chalkboard - Venues use the CHALKBOARD feature to display their current status, lunch/dinner specials, happy hour deals, televised sports games, and special events. Operators are able to update this content from the web browser on their tablet
2. Customer OnBoarding - CityCheers Activations Team shows our merchants how we get their Regulars to FAVORITE their venues which includes: email lists, facebook posts and website updates
3. ExpressCheck - Users can view, tip and pay on their phone from any location. It saves people waiting in line for pick up orders and from waiting for their bill - just Pay and Go
4. Automated Marketing Platform - Get your patrons to return more often. We will automate Broadcasts using Push Notifications and Email Blasts to promote their daily specials, promotions and events
5. ReOrder - Anything that has been ordered can be ordered again through the app with a click of a button
6. Server Call Button - Looking for your server? Click on the Server Call Button on the App to get your server's attention. When you click the button, the Server’s tablet will blink, alerting them to come to your table
7. Rewards Points - When Users pay on the App they earn Rewards Points at each venue. These points are always available on the app
8. ExpressOrder - Patrons can order, tip and pay on the App. Saves people getting put on hold and hanging up - requires a tablet that is purchased by the merchant
9. ccGifting (coming soon) - Enables customers to purchase gift credits for themselves, family, and friends to redeem in the future. This is a great way for people to help out their favorite restaurants and bars
ExpressCheck Mobile Payments
ExpressCheck turns patron mobile devices into payment terminals and
makes legacy POS systems the safest and fastest POS systems on the market
ExpressCheck eliminates…
• Splitting checks
• Collecting & processing cards
• Adjusting tips
ExpressCheck connects to your card processor
• CityCheers does not generate any revenue on credit card processing
• No hardware to purchase
• No long term contracts, card fees, or merchant transaction fees
Step 1: Patron Opens a Tab
Patron taps the ExpressCheck tab on the App and opens a tab
When the Patron calls-in their order, they say they are paying with ExpressCheck
“I am paying with ExpressCheck”
Step 2: Server Assigns Ticket
After the Server enters the order into the POS system
The Server taps the ExpressCheck icon and a window pops open
When the Server taps on the patron’s face/name on the POS, they assign the patron’s name to the ticket. Then the order shows up on the patron’s mobile device
Step 3: Patron PAYS
The Patron reviews their bill and taps PAY NOW
ExpressCheck enters the Tip closes the Ticket and emails the Receipt to the Patron
When the patron taps Pay on the App,
the card is processed, the tip is entered and the ticket is closed on the POS
ExpressCheck Benefits
When Patrons PAY with ExpressCheck…
• Servers have more time to sell food and drinks
• Every ExpressCheck table turns faster
• Bartenders don’t need to HOLD A CARD to OPEN A TAB
• When the BIG GAME ends… ExpressCheck closes 50 to 100 open tickets in seconds
• If a Patron forgets to pay…
ExpressCheck Security Benefits
• Protects against Chargebacks
• Protects against Server Fraud
• If POS gets hacked - All ExpressCheck transactions are safe and protected
• If POS network goes down - ExpressCheck will stay up and running
Automated Marketing Platform
Get Your Patrons to Return More Often
Customer Service Agents will update your Calendar of Events and Promotions for you
We also help give Merchants a direct connection to their regular customers
- We will automate Daily Broadcasts using Push Notifications & Email Blasts to promote their daily specials, promotions and events
- CityCheers gets their regulars to return more often and bring their friends
- 500 regulars X $20 per person = $10,000 in revenue/mo.
WEEKLY PROMOTIONS SCHEDULE
Sunday - Stella Artois Prime Rib Dinner Night
Monday - Bud Light Monday Night Football
Tuesday - Corona Taco Tuesday
Wednesday - Kendall Jackson Soup & Salad Special
Thursday - Jack Daniels Steak Night
Friday - Live Music
Saturday - Coors Light College Football / Live Music
WE PROMOTE THESE EVENTS DIRECTLY TO YOUR PATRONS
• LUNCH SPECIALS
• HAPPY HOURS
• TRIVIA / KAROKE
• LIVE MUSIC
• ANNIVERSARY PARTIES
• ST. PATRICK’S DAY
• CINCO DE MAYO
• HALLOWEEN
ExpressOrder
ExpressOrder
• Voice-to-text ordering
• Supports any language
• Payments are made to the POS system
• Requires merchant tablet
How it Works
• Patron views the venue's menu on the CityCheers Network app
• After clicking "Place an Order," patron chooses whether they want Delivery, Dine-in, or Pickup
• A text field with microphone icon pops up on the bottom of the screen
• Patron speaks or types their order then clicks Submit when done
• Submit creates a new record in the venue's tablet with the entered text
• At this point, the patron gets checked-in to ExpressCheck at the location
• Venue opens the order on their tablet
• They can either Accept, Reject, or send comment back to patron
• A comment generates a Push Notification to the patron
• Opening this, takes the patron to a new page where they can see their order and the comment thread
• The patron can reply to comments if necessary
• When the venue is ready, they Accept the order
• Patron receives email confirmation and a Push Notification
• When re-opening the App, they will be taken to the ExpressCheck checkout page
• Patron can then view their order and pay by using ExpressCheck
Patrons don’t get left on hold
MobileOrders are easier and faster for the Patrons and Servers
Next Steps
Call CityCheers Media to secure a listing on the CityCheers App
CityCheers will do everything for you!
To activate an account, we need your photos, logo and menus or an existing website address
We need the current account information for your credit card account - so we can send the payments directly to that account
We also need the Venue Order Form completed so we understand all of the details about the account
If you have questions, please give us a call
Contact Information:
408-831-6500
orders@citycheers.com