CityCheers Package
The CityCheers Network app offers consumers many different features to use at their favorite restaurants and bars
Merchants will receive a mini-website listing on the CityCheers Network app
A mini-website listing on the CityCheers Network app
- plus 20 features
• Chalkboard
◦ Venues use the CHALKBOARD feature to display their current status, lunch/dinner specials, happy hour deals, televised sports games, and special events. Operators are able to update this content from the web browser on their tablet
• Automated Marketing Platform
◦ Merchant secures Patron profile data
◦ We update your Calendar of Events on the app
◦ We will automate Daily Broadcast using Push Notifications & Email Blasts
• Push Notifications
◦ 5 per month included
◦ $35 fee for unlimited
• Patron Activations System
◦ Free Guest WiFi
◦ Table Tents, Menu Inserts & Flyers
• ExpressOrder
◦ Voice-to-text ordering
◦ Supports any language
◦ Payments are made to the POS system
◦ Requires merchant tablet
• Jobline
◦ Recruiting platform for Restaurant & Bar jobs
• Wait List
◦ Runs on a tablet
◦ Patrons can check-in on the waitlist on their app from their home or office
• Venue Photos and About Us
◦ Customize your App by adding an "About Us" section along with photos of your venue
• BeverageBoard TV Menus
◦ Updated and managed by CityCheers
◦ Merchant purchases TVs
◦ For beer, wine, and spirits content
• OpenTable – redirect
• Customer Service Agents
◦ Manage content, broadcasts, and features for you
• Server Call Button
◦ Runs on a tablet
These features are integrated into the POS systems
• Loyalty & Rewards
◦ Birthday Rewards
◦ Rewards Points
◦ Daily Broadcasts for specials
◦ ccGifting
• ExpressCheck App Payments
◦ Patrons pay on their phone - no waiting for your check
◦ It's safest and most secure way to pay
• ReOrder Feature
◦ Drinks & appetizers can be sent to POS from the App
• ccGifting (Coming Soon)
◦ Patrons can purchase gift credits at their favorite venues
Section 1
CityCheers Automated Marketing Platform
CityCheers broadcasts your daily specials, game times, and events
• Our CSAs capture your weekly promotions and loads them to your app
• Then, we broadcast your specials and promotions to your patrons - via push or email
• We get your regulars to return more often AND bring their friends
CityCheers App
FOLLOWING
NEARBY
Updating of Calendar of Events and Promotions
• CSAs update your content for you
Daily Broadcasts: In-App Alerts, Push Notifications, and Emails
• Merchants send their own broadcasts
• CSAs can send them for you - $35 monthly fee - unlimited
Private Label App
CityCheers gets your regulars to return more often
…and they invite their friends
Our CSAs pair your food and drink specials with your daily entertainment, game times & events
Then they broadcast this information directly to your patrons mobile devices on a schedule that you approve
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Your patrons invite their friends to meet-up at your venue. This is how we drive social marketing for you
WEEKLY PROMOTIONS SCHEDULE
Sunday - Stella Artois Prime Rib Dinner Night
Monday - Bud Light Monday Night Football
Tuesday - Corona Taco Tuesday
Wednesday - Kendall Jackson Soup & Salad Special
Thursday - Jack Daniels Steak Night
Friday - Live Music
Saturday - Coors Light College Football / Live Music
WE PROMOTE THESE EVENTS DIRECTLY TO YOUR PATRONS
• LUNCH SPECIALS
• HAPPY HOURS
• TRIVIA / KAROKE
• LIVE MUSIC
• ANNIVERSARY PARTIES
• ST. PATRICK’S DAY
• CINCO DE MAYO
• HALLOWEEN
Section 2
CityCheers App Rewards Network
The App Automates & Reconciles Everything
CityCheers Network app consolidates your Loyalty Points & Rewards Offers
• Everything is managed on the App and reconciled on your POS
◦ Loyalty Reports can be viewed on the window located on the POS
• Patrons can redeem all of their Rewards - right from the App
• Merchants capture patron profile data & purchasing behaviors
Calendar of Events
Rewards Points
Birthday Rewards
ccGifting
Coming Soon
With ExpressCheck, Servers can’t redeem Points or Coupons for patrons that did not earn them
CityCheers App Rewards Points
Patrons pay the $.50 Rewards Fee in order to receive the CityCheers Rewards Club items
ExpressCheck Rewards Points:
The ExpressCheck Rewards Points are only available to patrons paying with ExpressCheck.
When patrons pay with ExpressCheck, they earn POINTS:
- for every $1 spent at the venue - they earn 1 Point
The CityCheers App tracks the Points earned at each venue
Patrons redeem the Rewards Points - on the app
Merchants determine the Rewards Point offers: examples:
25 Points: a free soda
50 Points: a free appetizer
100 Points: a free Sandwich
150 Points: a Burger and Fries
200 Points: a Ribeye Steak Entree
Whatever offers the merchant chooses
Section 3
ExpressOrder
ExpressOrder
• Voice-to-text ordering
• Supports any language
• Payments are made to the POS system
• Requires merchant tablet
How it Works
• Patron views the venue's menu on the CityCheers Network app
• After clicking "Place an Order," patron chooses whether they want Delivery, Dine-in, or Pickup
• A text field with microphone icon pops up on the bottom of the screen
• Patron speaks or types their order then clicks Submit when done
• Submit creates a new record in the venue's tablet with the entered text
• At this point, the patron gets checked-in to ExpressCheck at the location
• Venue opens the order on their tablet
• They can either Accept, Reject, or send comment back to patron
• A comment generates a Push Notification to the patron
• Opening this, takes the patron to a new page where they can see their order and the comment thread
• The patron can reply to comments if necessary
• When the venue is ready, they Accept the order
• Patron receives email confirmation and a Push Notification
• When re-opening the App, they will be taken to the ExpressCheck checkout page
• Patron can then view their order and pay by using ExpressCheck
Patrons don’t get left on hold
MobileOrders are easier and faster for the Patrons and Servers
Section 4
ExpressCheck Payment Feature
ExpressCheck turns patron mobile devices into payment terminals and makes legacy POS systems the safest and fastest POS systems on the market
ExpressCheck eliminates…
• Splitting checks
• Collecting cards
• Processing cards
• Adjusting tips
ExpressCheck connects to your card processor
• CityCheers does not generate any revenue on credit card processing
• There is no hardware to purchase – just a 3 minute software install
• There are no long term contracts, card fees, or merchant transaction fees
When Patrons tap the Check-in button on the App
A window pops up and says…
“Tell your server you are paying with ExpressCheck WHEN YOU ORDER”
CityCheers App ExpressCheck
Step 1: Patron Check-in
Patron taps the ExpressCheck tab on their App and taps Check-in
When the Patron calls-in their order they say they are paying with ExpressCheck
"I am paying with ExpressCheck”
Step 2: Server Assigns Ticket
After the Server enters the order into the POS system
The Server taps the ExpressCheck icon and a window pops open
When the Server taps on the patron’s face/name on the POS, they bridge the patron’s name to the ticket. Then the order shows up on the patron’s mobile device
Step 3: Patron PAYS
The Patron reviews their bill and taps PAY NOW
ExpressCheck enters the Tip closes the Ticket and emails the Receipt to the Patron
When the patron taps Pay on the App - the card is processed, the tip is entered and the ticket is closed on the POS
ExpressCheck Benefits
When Patrons PAY with ExpressCheck…
• Servers have more time to sell food and drinks
◦ When they don’t have to split checks, process cards & adjust tips
• Every ExpressCheck table turns faster
◦ Servers deliver food & drinks, tables are cleared and the next group is seated
• Bartenders don’t need to HOLD A CARD to OPEN A TAB
◦ When Bartenders don’t have to process cards - they can pour more drinks making them more money
• When the BIG GAME ends… ExpressCheck closes 50 to 100 open tickets in seconds
• If a Patron forgets to pay…
◦ The Server taps on the ExpressCheck app on the POS and charges them - 20% tip is included
ExpressCheck Security Benefits
• Protects against Chargebacks
• Protects against Server Fraud
• POS gets hacked - All ExpressCheck transactions are safe and protected
• If POS network goes down - ExpressCheck will be up and running
Section 5
CityCheers App Activations
This is how we drive your patrons to FAVORITE your listing on the CityCheers App
• CityCheers provides each venue with a Free CityCheers Wifi Device
• We also provide MENU INSERTS and TABLE TENTS to point the patrons to the
CityCheers Wifi which redirects the patrons to their listing on the CityCheers App
• When the patrons FAVORITE your venue, they receive a free appetizer
CityCheers Free Wifi
Auto-Loads Merchant’s App Listing
CityCheers gets your app loaded onto hundreds
of your patron mobile devices each week
Goal: 600 to 1,200 patrons in 6 weeks
Table Tent
1. You put out a table tent to direct patrons to join the Wi-Fi network
2. When your patrons log into Wi-Fi, it automatically tells them to favorite the location
3. When they click favorite, it automatically sends the patron an offer for a free appetizer
How much time and money does it take to manage your digital media?
• Develop and maintain an APP and WEBSITE
• Send weekly UPDATES and BROADCASTS for:
Daily specials, Happy Hours, Game Times and Events
• Manage Loyalty & Rewards Programs
• Promote their App to their Patrons
Operators need:
- The SOFTWARE APPLICATIONS to connect to your patrons
- A dedicated person with the TIME & EXPERTISE to upload data and send broadcasts
$500 to $1,500 per month
Our experts use a multi-million dollar platform to drive Repeat Business
Apps Are Ready To Go
Broadcasting Platform
ExpressCheck - Mobile Payments
ExpressCheck - ReOrder Button
ExpressCheck - Rewards Points
ExpressCheck - Mobile Ordering
Birthday & Loyalty Rewards
Customer Comments
Server Call Button - Tablet Required
BeverageBoard Digital Menus
Private Parties - Contact Links
JobLine
Wait List - Tablet Based
Reservations - Links to App
Map & Directions
ccGifting - Gifting on the App
Customer Service Agents CSA
Coordinates your Promotions Schedule
• Plans promotions and events
• Coordinates brand promotions with beer Distributors
• Suggests great ideas for programs that drive traffic
Updates your App and Website
• Lunch & Dinner Specials, Happy Hour, and Late Night Offers
• Monthly Promotions and Events
• Update Calendars
Broadcasts your Promotions and Events
• Push Notifications
• Email Blasts
Your Customer Service Manager will activate your App and Website and will manage everything for you
Activations Specialists
CityCheers automatically gets your apps loaded onto your Patron mobile devices
Table Tents
CityCheers Free Wifi
The CityCheers Network app is $100 a month everything here is included…
The CityCheers Network app is $100 a month everything here is included…
CITYCHEERS GETS YOUR APPS LOADED ONTO THEIR REGULAR’S MOBILE DEVICES
• Free table tents & free wifi hot spot devices automate the patron on-boarding process
• Your patrons get instant access to all of the following features on the CityCheers App
20 Software Solutions
ALL OF THESE FEATURES ARE INCLUDED:
• Five Push Notifications & Email Broadcasts - Unlimited for $35 per Month
• Free Guest Wifi, Wait List, Mobile Ordering and Server Call button
• ExpressCheck with ReOrder Drink Feature, Loyalty & Rewards Points
• JobLine and BeverageBoards
• Private Label App Only: Custom Survey and Customer Comments
Content Management & Technology Services
CITYCHEERS CSAs MANAGE EVERYTHING FOR YOU…
• Manage your 20 features
• Load your specials and events
• Send your weekly broadcasts for you - additional $35 fee (unlimited broadcasts)
ExpressCheck Generates More Revenue
NO MORE PROCESSING CARDS, SPLITTING CHECKS OR MAKING TIP ADJUSTMENTS
• Servers have more time to sell food and drinks
• Every ExpressCheck table turns faster
ExpressCheck Protects Against Losses
EXPRESS CHECK PROTECTS AGAINST…
• Walkouts
• Chargebacks
• Server fraud
CityCheers Network
Monthly Service Fee: $100
Unlimited Broadcasts fee: $35 per mo.
Set up Fee: $250 to activate your listing in 1 day
CityCheers Network app includes:
• Five free broadcasts per month
• Activations Manager helps get your apps loaded to your patron mobile devices
• CSA collects and updates your App content for you
• Merchants can send unlimited free broadcasts using the CityCheers SkyNet interface
• 14 integrated App & Website solutions, including:
◦ Chalkboard
◦ Daily Broadcasts
◦ Push Notifications
◦ Patron Activations System
◦ ccGifting
◦ ExpressOrder
◦ Jobline
◦ Wait List
◦ Venue Photos
◦ About Us
◦ BeverageBoard
◦ OpenTable - redirect
◦ Server Call Button
◦ Loyalty & Rewards
◦ ReOrder
Phone: 408-831-6448
Email: orders@citycheers.com
• Remote installation on POS Terminal Network
• ExpressCheck Free Wi-Fi device - included
• Training, Signs, Server Cards, and Table Tents
Activation Managers
Will explain… ExpressCheck Rewards
and how we incentivize your patrons
to pay with ExpressCheck
CityCheers Next Steps
Call CityCheers Media to set up your venue on the CityCheers Network app
CityCheers does everything for you
Contact Information:
Ask for Conor or Anthony
408-831-6500
orders@citycheers.com