Steps for Success
Create Awareness
- Social Media
- Work with CityCheers Head of Social Media to create
brand awareness on Facebook, Instagram, etc. - Provide link to download CityCheers App so your
patrons can download and Favorite your restaurant
ahead of time.
- Work with CityCheers Head of Social Media to create
- Website
- Provide link to download CityCheers App so your
patrons can download and Favorite your restaurant
ahead of time.
- Provide link to download CityCheers App so your
- On-Hold Message
- Update your on-hold and/or voicemail to indicate
you are now accepting mobile payments.
We can provide you with a script.
- Update your on-hold and/or voicemail to indicate
- Takeout
- Update your Takeout menus to drive patrons to use the
CityCheers app to pay in the future
- Update your Takeout menus to drive patrons to use the
- Collateral
- CityCheers can help you create collateral for your venue:
- Table Tents
- Hostess Stand Signs
- Posters
- Coasters
- Menu Inserts
- CityCheers can help you create collateral for your venue:
Reinforce
- Host Stand
- Greeting
- Hosts should tell patrons that mobile payments are
your preferred method of payment
- Hosts should tell patrons that mobile payments are
- Handouts
- We can provide collateral for your hosts to give to
each table educating patrons on how to Favorite
your venue and sign up for the CityCheers App. We
have paper printed copies you can leave behind or
laminated copies for each host to carry around.
- We can provide collateral for your hosts to give to
- Field Team
- Following onboarding and to accelerate your
activations, CityCheers can provide field support to
assist your staff with creating awareness.
- Following onboarding and to accelerate your
- Greeting
- Server
- Servers should mention the CityCheers App when they
first get to the table - At the end of the meal, the server should ask if they
have had a chance to install the CityCheers App.
- Servers should mention the CityCheers App when they
- Bar
- Bartender presents the CityCheers coaster with QR code
to patrons with their first drink order, indicating that
they can re-order another round and pay on their
phone with the CityCheers App
- Bartender presents the CityCheers coaster with QR code
- Takeout
- Instead of taking a credit card number over the phone,
ask customers to sign up on the CityCheers App before
they come to pick up their order and you can assign
the ticket to them when they arrive. - We can provide you with collateral to provide in your
to-go orders so patrons can become aware before the
next time they come in.
- Instead of taking a credit card number over the phone,