Steps for Success

Create Awareness

  • Social Media
    • Work with CityCheers Head of Social Media to create
      brand awareness on Facebook, Instagram, etc.
    • Provide link to download CityCheers App so your
      patrons can download and Favorite your restaurant
      ahead of time.
  • Website
    • Provide link to download CityCheers App so your
      patrons can download and Favorite your restaurant
      ahead of time.
  • On-Hold Message
    • Update your on-hold and/or voicemail to indicate
      you are now accepting mobile payments.
      We can provide you with a script.
  • Takeout
    • Update your Takeout menus to drive patrons to use the
      CityCheers app to pay in the future
  • Collateral
    • CityCheers can help you create collateral for your venue:
      • Table Tents
      • Hostess Stand Signs
      • Posters
      • Coasters
      • Menu Inserts

Reinforce

  • Host Stand
    • Greeting
      • Hosts should tell patrons that mobile payments are
        your preferred method of payment
    • Handouts
      • We can provide collateral for your hosts to give to
        each table educating patrons on how to Favorite
        your venue and sign up for the CityCheers App. We
        have paper printed copies you can leave behind or
        laminated copies for each host to carry around.
    • Field Team
      • Following onboarding and to accelerate your
        activations, CityCheers can provide field support to
        assist your staff with creating awareness.
  • Server
    • Servers should mention the CityCheers App when they
      first get to the table
    • At the end of the meal, the server should ask if they
      have had a chance to install the CityCheers App.

  • Bar
    • Bartender presents the CityCheers coaster with QR code
      to patrons with their first drink order, indicating that
      they can re-order another round and pay on their
      phone with the CityCheers App

  • Takeout
    • Instead of taking a credit card number over the phone,
      ask customers to sign up on the CityCheers App before
      they come to pick up their order and you can assign
      the ticket to them when they arrive.
    • We can provide you with collateral to provide in your
      to-go orders so patrons can become aware before the
      next time they come in.