Venue Support

General help for venues using ExpressCheck and the CityCheers App.

Server FAQs

When does the patron need to tell me their name? Expand

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Can they see their tab on the app? Expand

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Do I still need to print a receipt? Expand

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Can they tip on the app? Expand

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Do I need to close out their tab? Expand

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ExpressCheck FAQs

Where is the ExpressCheck button on the POS? Expand

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How do I add rewards to a patron tab? Expand

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How do I split checks? Expand

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How do I apply an instant gifting reward? Expand

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How do I save my tips after a patron closes their tab? Expand

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