Pick Your Champion
Every great team needs a motivator. Your Champion is the staff member who will lead the charge, inspire your team, and show why CityCheers is the smartest way for guests to pay.
Incentive Program: Champions earn $0.25 per transaction for 3 months.
Choose someone who’s energetic, respected by staff, and excited about CityCheers.
You can have more than one Champion (for example, a day shift manager and a night shift manager). In this case, the incentive is shared between them.
Staff Training
The more comfortable your staff is, the faster adoption will happen.
Have everyone download CityCheers and create a profile.
Run a test transaction through your POS.
Direct your team to Restaurant Resources for extra videos, tutorials, and tips.
Collateral Ready?
Make sure your marketing materials are visible and accessible.
Posters/signs up on walls and in restrooms.
Staff has cards or flyers ready to hand out.
Make sure to utilize your media kit with a Custom QR code — add it to menus, receipts, and current promotions.
Marketing & Patron Onboarding
Now it’s time to tell the world you’re live on CityCheers. Getting customers to Favorite your venue is the key — it unlocks free push notifications and emails directly to your patrons.
Here are easy ways to spread the word:
Social Media: You’ve already received initial posts in your media kit — start there and keep sharing updates.
Email Campaigns: Send a quick “We’re on CityCheers!” note to your customer list.
Website: We’ll create an ExpressCheck tab for your site, so your customers can learn how it works right away.
Connect Portal
Your Connect Portal is your command center for keeping your app fresh and engaging.
Access it anytime on your mobile device or computer.
Use it to update your app, send Dining & Entertainment Alerts, and keep your customers engaged.
Share your credentials with your Champions so they can update your Chalkboard, specials, and events.
Email us at cs@citycheers.net or call us at 408.831.6448
