Data Mine for CityCheers Media Corporation
Amanda Ramos
Digital Marketing & Graphics Lead | Dallas, Texas
Amanda Ramos brings a versatile background in digital marketing, advertising, and graphic design, with extensive experience in B2B retail wholesale and FinTech startups. Her expertise lies in understanding customer needs and translating them into compelling visual designs for both print and digital media. With a passion for brand development, Amanda has successfully guided several startups in building strong identities and launching effectively.
At CityCheers, Amanda collaborates with department heads to execute both print and digital marketing initiatives, including customer campaigns and tradeshows. She manages the company website, spearheads email marketing efforts, and works closely with the development team on UI design updates. Her commitment to brand consistency ensures that all advertising visuals accurately reflect the CityCheers identity.
As CityCheers prepares for national deployment, Amanda is focused on boosting brand recognition through strategic marketing and advertising that showcase the innovative features of the CityCheers SuperApp.
Phil Dehghani
Sales Engineer | San Benito, Texas
Phil Dehghani brings over 15 years of experience in the POS software industry to his role as a Sales Engineer at CityCheers. With a strong background in network administration, major account installations, support desk management, and regression testing of new POS versions, Phil is an expert in both the technical and operational aspects of deploying Point of Sale systems. His knowledge is essential to ensuring smooth testing and setup for CityCheers’ new integrations.
At CityCheers, Phil plays a pivotal role in the national deployment of the CityCheers Super App. He oversees installations, conducts rigorous quality assurance (QA) and regression testing for new releases, and creates comprehensive installation guides for each POS system integrated with ExpressCheck. Phil also manages the CityCheers network and servers, maintaining the POS virtual machines and shared drives.
Phil’s technical expertise is crucial to executing the national rollout of the Super App. His work ensures that all integrations and mobile applications are thoroughly tested, and that installation processes remain up-to-date as POS systems evolve, supporting the seamless expansion of CityCheers across the hospitality industry.
Andrew Clark
Sales Engineer | Colorado Springs, Colorado
Andy leverages a robust background in the POS reseller industry, specializing in installation, implementation, and technical support. Coupled with years of experience in restaurant and bar management, he brings a unique perspective that combines technical expertise with deep industry knowledge, enabling him to address the specific needs of clients with precision and insight.
As a Sales Engineer, Andy’s role encompasses QA testing for software and apps, managing installations and implementations, providing comprehensive technical support to both internal teams and clients, and overseeing system administration. His commitment to delivering high-quality solutions ensures a seamless and reliable experience for users.
Looking ahead, Andy remains focused on applying his expertise in QA, support, and installations to help customers maximize the value of our software and support services.
Joshua Hinojoza
Product Manager | Fort Worth, Texas
With over 14 years of experience in the Point of Sale industry, including a decade at NCR Aloha, Joshua Hinojoza has honed his expertise across consulting, quality assurance, and product ownership. His consulting role included 18 months of close collaboration with C-level executives at leading restaurant brands, followed by five years in Quality Assurance, where he gained a comprehensive understanding of the software development lifecycle. As a Product Owner, Joshua managed multiple products, working with major clients such as Landry's, Buffalo Wild Wings, Red Robin, Portillo's, Wendy's, Top Golf, and Brinker.
In his current role as Product Manager at CityCheers, Joshua partners with the technical team to enhance the CityCheers Super App by designing and implementing innovative features. As the company gears up for national deployment, he plays a key role in large-scale installations and collaborates with new customers to ensure optimal functionality and resolve any issues swiftly.
Blake Nolan
Revenue Consultant
Blake helps restaurants and bars fill empty seats, increase sales, and grow revenue - without owners and GM's spending any money. While providing a direct line of communication to both new and returning customers to keep them coming back.
Stacy Byrd
Director of QA and Support | Venus, Texas
Stacy Byrd brings 17 years of expertise from NCR, where he progressed from support roles to Manager of Support, before transitioning into Quality Assurance. In his final five years at NCR, he served as a Software Quality Engineer Manager and Release Manager, overseeing the successful delivery of 14 products.
At CityCheers, Stacy plays a critical role in the company’s national deployment. He will lead installations across all POS integration platforms and manage any installation or support challenges, ensuring a seamless rollout and exceptional customer experience.
Chad Chastain
VP of Channel Sales (F&B, POS & ISO)| Minneapolis, Minnesota
Chad Chastain drives sales onboarding and integration at CityCheers, leveraging over a decade of experience in high-level sales roles with global brands like Nike, Inc. and Cranite Systems. As the VP of Channel Sales, he plays a pivotal role in transforming the way the hospitality industry adopts and integrates the CityCheers Super App into their respective ecosystems.
Working alongside Beer Distribution Channel Director, Chad helps spearhead the nationwide acquisition and onboarding of A-B Wholesalers, ensuring seamless adoption of the CityCheers Super App feature set. He also collaborates with the CEO to target and engage POS and Merchant Services companies, by driving the integration and distribution of the CityCheers Super App into their respective networks.
Key Contributions:
- Works with A-B Wholesalers and POS/ISO dealers to implement CityCheers technology into their existing operations, enabling a frictionless digital experience for customers across the U.S.
- Partners in presenting the technological benefits of the CityCheers platform to investors, restaurant groups, and independent sales organizations, emphasizing its ability to enhance operational efficiency and customer engagement.
- Focuses on scaling the Minneapolis market through tech-driven solutions and strategic growth initiatives.
- Onboarding the Linga POS and Quantic POS dealers, emphasizing the marketing and payment platforms that the CityCheers Super App offers.
Mia Vigen
Director of Customer Success | Chicago, Illinois
As one of the leaders of the Customer Success Team at CityCheers, Mia Vigen guides the venue onboarding process for the bar and restaurant operators across the nation. Her team is focused on automating the onboarding process and providing essential resources, such as a Restaurant Resources page and a venue marketing toolkit, to help restaurants train staff and drive patron engagement.
National Deployment
Mia’s team works closely with restaurant and bar partners, offering personalized support to optimize their operations and foster growth. She develops comprehensive training materials designed to help partners fully utilize the Super App, by building customer loyalty, and streamlining the payment processes. Her goal is to ensure that each partner is supported and well-equipped to onboard their patrons.
With a background in Education Administration, Mia brings a unique understanding of diverse systems and processes for customer onboarding. Her experience has honed her skills in relationship-building, problem-solving, and delivering effective solutions - these are the qualities she applies to guide the Customer Success Team at CityCheers.
DJ LaForge
Executive VP of Product | San Jose, California
Following his early 1990s experience as a bartender and restaurant manager, DJ has dedicated over 30 years to IT and development. He progressed from a systems administrator under Steve Wozniak to roles in web development, systems programming, and database design.
As a founding member of the CityCheers Media team, DJ has been instrumental in designing and evolving the CityCheers App and Platform.
Collaborating with Founder and CEO Winston Jaeb, DJ co-invented the patented ExpressCheck mobile payment platform. His combined expertise in project management, software development, and intimate knowledge of the bar and restaurant industries uniquely qualify him to oversee product design and development.
Jodi Marciano
VP of Operations | Oregon
Jodi brings a wealth of experience in operations, technology, and management to CityCheers, where she plays a vital role in driving the company’s mission to transform the hospitality industry through our innovative hospitality Super App.Her journey began at a non-profit, where she managed logistics, volunteer coordination, and software systems that helped distribute food to the needy in the Portland community. This experience honed her ability to scale complex operations efficiently—a key asset in managing the app development and distribution processes at CityCheers.Jodi’s entrepreneurial spirit took shape as a partner at an embedded systems startup, where she handled accounting, vendor management, and business development. This experience provided her with a deep understanding of tech-driven environments, giving her the skills to work closely with CityCheers' development team to streamline updates to internal CRM systems and the development of the CityCheers Connect Portal interface.
In addition, her tenure as a general manager for a retail bookstore chain equipped her with expertise in multi-location product distribution, customer service, and financial oversight. These skills translate directly into her role at CityCheers, where she oversees financial operations, manages HR functions, and ensures seamless collaboration between app development teams and marketing initiatives.
Role at CityCheers
As Director of Operations, Jodi manages all financial operations, including payroll, A/P, and the collection of Managed Services and ExpressCheck fees. She leads a 13-member team responsible for app creation, quality assurance, and marketing collateral for distributors. Jodi also collaborates with the development team on updates to CityCheers' CRM systems, ensuring operational efficiency and technological advancement.